FAQs

How do I place an order?
Choose your preferred product, add it to your cart, and complete checkout using one of our secure payment options.

Which payment methods are accepted?
We currently accept PayPal and major credit cards for safe and convenient online payments.

How long does shipping take?
Orders are prepared within 1–2 business days and are generally delivered within 2–8 business days.

Will I receive tracking information?
Yes. A shipping confirmation email with tracking details will be sent once your order has been dispatched.

What if my order arrives damaged?
Please contact us at pulzyshop@outlook.com within 7 days of delivery, and we'll work quickly to resolve the issue.

Can I modify or cancel my order?
Requests made before dispatch can usually be accommodated. Please contact us as soon as possible.